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Customer Service Representatives (CSRs) exist in every industry, company and profession. Some are lawyers, some are advertisers, some are editors, and some work in call centers. What they have in common is the need to manage their internal and external “customers” with exceptional customer service. The traditional customer is the …

Phoenix, Arizona’s capital, is located in the Salt River Valley in the south-central part of the state and is surrounded by mountains on all four sides. More than 20 surrounding communities cover 514 square miles in the lush Sonoran Desert, considered the most beautiful desert in the world. The climate …

Ham radio is a great hobby for people who are somewhat tech savvy. Amateur radio requires a license to operate on the air. There are three different amateur radio licenses: technician class, general class and extra class license. Numerous study guides are available for each license class. There is something …

Taking the next step toward your desired career can be a mentally daunting prospect. Students who have completed their undergraduate education can enroll in postgraduate courses at an MSc university that offers the highest standards of theoretical and practical instruction. Postgraduate institutions share the same beliefs as undergraduate institutions as …

Do you remember Don Quixote? He was that guy who envisioned this daunting task in front of him. I think triathlon, especially amateur triathlon, is like that. There is no one forcing you to accept this quest. There is no one forcing you to continue this quest. However, the quest …