Why was the face-to-face training rated so poorly?
In The Changing Nature of Organizations, Work, and Workplace, Judith Heerwagen of JH Heerwagen & Associates and Kevin Kelly and Kevin Kampschroer of the US General Service Administration note that work today is more: cognitively complex; team-based and cooperative; dependent on social skills; dependent on technological competence; Time pressure; mobile and less geographically dependent. Managers … Read more