Conflict Resolution Training For Business Success

Conflict resolution training has different names depending on the course of study and the desired orientation. Degree programs are also labeled with names such as negotiation training, peace studies, dispute resolution, reconciliation, and conflict mediation. It may also depend on whether one is pursuing a degree from a school of business, school of law, international relations department, political science department, or public policy degree or other program. This also determines the types of courses that may be required to meet curriculum requirements.

Although conflicts are a fact of life, they don’t necessarily have to be something negative. Conflict, if managed skillfully, can lead to productivity, innovation, and growth. This is especially true for business and social negotiations. For example, being an intermediary in procurement and contract negotiations can help the company get the best deals at the best prices.

All in all, the conflict resolution training is interdisciplinary with required coursework from different departments including ethics, psychology, counseling, politics, organizational development, sociology, interpersonal communication, cross-cultural communication, leadership and management, and law and legal problem solving. This will of course vary by program, but the program of study will likely be anchored in multiple disciplines. In addition, coursework courses may form part of the program and may include Conflict Theory, Negotiation Theory, Dispute Systems Design and Alternative Dispute Resolution.

The goals of the program may vary but may include understanding the following: Conflict Management Strategies, Conflict Styles, Dealing with Negative Behavior, Conflict Management Models, Dealing with Dispute, Conflict Styles, Dealing with Hostility and Aggression, and Balancing Assertiveness and Empathy, to name a few to mention: a few areas. These skills require both a theoretical and practical approach to conflict resolution, and instruction may use modelling, role-play, hands-on practice, internships or internships, and investigation of authentic case studies.

Students gain skills in cross-cultural communication, coaching, dispute resolution planning, alternative approaches to dispute resolution, needs analysis, program evaluation, facilitation, negotiation and mediation. What can I do with conflict resolution training you ask?

Depending on prior education and credentials, the United States Bureau of Labor Statistics suggests that some job titles include arbitrator, conciliator, conciliator, judge, prosecutor, and other judicial clerks. Of course, these titles assume that one has some legal and legal education. For professionals working in international settings such as the Foreign Service, United Nations, Red Cross and other Non-Governmental Organizations (NGOs), they may work in conflict zones and policy development as part of their job responsibilities.

Conflict resolution and mediation students come from a variety of backgrounds including: human resource management, education, corporate governance, project management, law enforcement, social services, attorneys, government, healthcare, non-profit management, and more. In other words, any area involving human interaction that might require mediation or dispute resolution techniques would benefit from courses in this discipline. As for the level of income with conflict resolution training, this will vary based on all of the above factors. For example, if you’re already a lawyer, your income is likely to be based on that, while if you’re trained as a consultant, your income will also be based on that. However, it is a useful addition to your CV.

Thanks to Marina Evelin | #Conflict #Resolution #Training #Business #Success

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