Knowledge management is the process by which organizations generate value from their knowledge-based assets. More often than not, generating value from such assets involves documenting the knowledge of employees, partners,…
Knowledge management forums are the best place for information exchange, discussion and debate. Forums and bulletin boards are usually informal, but a good source of information. E-mails and messages published…
Customers post their messages describing their problems and experts on the subject respond with solutions. Generally, these messages are public so other customers with similar issues can easily access them…
However, such forums do not always constitute free websites. The forums take various forms. Such a form are ?Communities of Practice? representing a group of people working on similar projects…
Another type of forum is the corporate intranet, which is an excellent option for a first-time knowledge management initiative as it provides easy access to quickly promote the system and…
Yet another type of forum is the Yellow Pages and other directories. These are great options for organizations with knowledge bases that consist mostly of tacit knowledge or suffer from…
Consulting firms are well known for using directories and yellow pages as a means of finding people with the right skills for specific needs. Knowledge management has thus proven to…
Thanks to Kristy Annely