Consultants Factory is accredited by Peoplecert on behalf of Axelos and offers quality ITIL training with more than 10 internally accredited trainers.

We have trained and ensure certification for over 7000 ITIL professionals across India and the Middle East.

If you are looking for accredited, high quality and affordable ITIL online training, then we are your best choice!

ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with business needs. The business focus must shift from simply managing an organization’s IT to truly productive IT by helping the business achieve its strategic goals effectively and efficiently. ITIL certifications for individuals help organizations achieve this goal by providing guidance for setting governance standards and improving alignment between their business and IT processes.

ITIL is also mapped in ISO 20000 Part 11 and this recognizes the way ITIL can actually be used to meet the requirements for ISO 20000 certification and interdependence with ITIL. It is the first such mapping that the ISO (International Organization for Standardization) has approved as part of its standards.

ITIL defines four functions (26 processes) that provide a holistic perspective of the entire service lifecycle. ITIL describes processes, tasks and checklists for establishing integration with the strategy, the values ​​delivered and the optimal level of competence. It also provides a basis for planning, building and measuring.

Compared to face-to-face sessions, our live trainer-led online ITIL training courses are much more flexible! You can participate from anywhere in the world. All you need is a reliable internet connection and a smartphone or laptop! Our courses are held over 3 to 4 days. There are 3 hours of live training every day, perfectly matched to the evenings! Flexibility at the highest level!

We also offer our registered trainees six-month eLearning access on our own learning management portal.
Many can preach, but how many can practice?

Well, in a world full of ITSM preachers, we are a rare tribe of practitioners!

Our trainings are delivered by world class ITSM consultants NOT preachers. Your experience with ITIL implementation and assessment will help you get your hands on ITIL. When it comes to quality, we don’t compromise. We ensure your learning is application-oriented, with case study discussions and hands-on guidance. One can earn PDUs for the Project Management Professional (PMP®) certification prep exam after taking this course at Consultants Factory.

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